All alone I walk with shadows
Thinking all the memories I had
Until sudden tense of fear runs through my veins
Made me broke the silence and screamed
Why are all of these happening to me?
Am I being punished or is this just the way life goes?
Life is so unfair... Why am I in despair?
Could someone please tell me
Let me understand all of these...
Living in a chaos world
I'm trying to find the pieces of me
And solving for the puzzle of my broken self
Sick and tired almost going in sane
I'm already fed up, bursting my brain
One more inch closer to the edge
I find myself floating on the air
What a nice feeling hope it lasts forever
Reaching the ground I felt pain
Till then I knew, forever's gonna leave me never...
Friday, March 6, 2009
BROKEN SELF
Thursday, May 29, 2008
CALL CENTER BLOOPERS
SCENARIO 1
agent: MA'AM? IS IT OK FOR ME TO CALL YOU BACK? => what the heck?
SCENARIO 2
agent asking the customer what Operating System is he/she using on his/her computer...
agent: ARE YOU USING MICROSOP WENDOWS XP? => how did this agent pass the language/english test?
SCENARIO 3
customer: oh my god! i left my computer for about 20 min. and now i am receiving an error.... this is the first time i receive this..
agent: ma'am ok... i apologize what can you see on the screen?? can u please describe it??
customer: my screens background is black.. and there is a Windows Xp logo bumping across my screen..(customer sounds like crying)
agent: (Think....) oh! ma'am it is only a screen saver.. please press any button (mute...) and laugh out loud!!!! hehehhe!!!! => are American's really that dumb?
SCENARIO 4
agent was trying to tell the customer where to find the serial number and what it starts with...
"The serial number usually starts with..C as in CAT..and N as in NANCY..or M as in MARY and Y as in XRAY... => whaaaaattt??? where did you get Y as in XRAY? did you finish school?
SCENARIO 5
customer: would there be a way for me to get to you directly, if I call back again?
agent: I'm sorry sir, but we don't have any direct extension numbers....
customer: but I don't want to explain everything again to the next agent.....
agent: But I'm really sorry sir.... we really don't have direct extension numbers.... so there is no way for you to get into me.... => what?!!! customer getting into the agent? how's that?
SCENARIO 6
customer verifying the serial number of the product...
SERIAL NO. OF YOUR HP PRODUCT
C-CHARLIE
N-NANCY
D-DAVID
#-
#-
AND
Q - CUCUMBER => wow! how the hell did you come up with that word?
SCENARIO 7
agent building rapport with customer...
customer: wow, this installation takes a long time, by the way, do you love music?
agent: yes sir!
customer: do you know BOB MARLEY?
agent: yes, I know BOB MARLEY, he plays ROCK music!!
customer: HUH?! => what?! doesn't he play reggae music?
SCENARIO 8
customer: “You spika Spanish?”
agent: “Oh, no, sir, I don’t. I’ll just transfer you to the Speaking Department. Oh, sorry, the Speaking Spanish Department.” => whaaaaat?!?! so does that mean that there is also a Listening Department, Reading Department and Writing Department? lol
SCENARIO 9
agent doing his opening script...
agent: thank you for calling hp total care my name is Mark, am i correct? => don't you know who you are? what a disaster...
SCENARIO 10
agent doing his closing script...
agent: did i resolved the issue that you were calling for?
customer: yes ! you did a great job!
agent: alright..before i close this call sir..is there anything that i can do to you? => guess what? the customer could say "you could give me blowjob!!!" lol
SCENARIO 11
after placing the order, agent is about to give the confirmation number to the customer...
agent: I'm going to give you your CSO number, do u have a pen and pencil? => say whaat now? what are the pen and pencil for?
SCENARIO 12
agent asking for the customer's EMAIL address...
agent: can i get your email address?
customer: i just moved into my new address, i dont know it yet... => stupid!! ahahaha
SCENARIO 13
agent doing a troubleshooting on wireless printer...
agent: Please connect your printer sa port sa router. => HAHAHA!!!
SCENARIO 14
the agent was offering the customer for an esp (extended service plan) with adp (accidental damage protection) for the printer...
agent: ma'am, we have an offer here in HP and it's called Accidental Damage Protection. The good thing about this offer is that, if you take advantage of our offer and purchase the warranty extension with accidental damage protection you will be protected from accidents! => what is this? an insurance company? lol
SCENARIO 15
agent: kindly close all the IE windows that you opened (referring to internet explorer window)
customer: give me a minute
...after waiting for about 5mins
agent: so is it already closed
customer: in a hurry yes i already close my windows.. whats the reason why i have to close my windows
agent: what windows did you close?
customer: my windows in my house as you said..... => really dumb customer
SCENARIO 16
customer(irate): Let me speak to your supervisor, right now!
agent: One moment pls...
...after 5 mins
supervisor: Hello sir, this is _________ a supervisor on the floor. How may I be of assistance? customer: Are you really a supervisor?
supervisor: Yes I am sir.
customer: Then let me speak to YOUR supervisor.
supervisor: You asked for a supervisor. That's why I am talking to you right now.
customer: Oh yeah! Well I want to speak to your company's manager. In fact, I want to speak to the highest person there!
supervisor: Oh, so do you want to talk to God?
customer: What the f***! (customer hanged up)
After 2 days that supervisor was terminated...
SCENARIO 17
agent asking the privacy question to customer...
agent: may hp contact you by phone,mail or female??? => what now? FEMALE? shouldn't that be email? lol
Wednesday, May 28, 2008
A LOVE STORY THAT ENDED IN TRAGEDY

It all started when I was 6 years old. While I was playing outside on my farm in California, I met a boy. He was an average kind of boy who teased you and then you chased them and beat them up. After that first meeting in which I beat him up we kept on meeting and beating each other up at the fence. That only lasted for a little while though. We would meet at the fence all the time and we were always together.
I would tell him all my secrets. He was very quiet he would just listen to what I had to say. I found him easy to talk to and I could talk to him about everything. In school we had separate friends but when we got home we would always talk about what happened in school. One day I said to him that a guy I liked hurt me and broke my heart. He just comforted me and said everything would be okay. He gave me words of encouragement and helped me get over him. I was happy and thought of him as a real friend. But I knew that there was something else about him that I liked. I thought of it that night and figured it was just a friend kinda thing that I was feeling.
All through high school and even through graduation we’re always together and of course I thought of it as being friends. But I knew deep inside that I really felt differently. On graduation night even though we had different dates to the prom I wanted to be with him. That night after everybody went home I went to his house and wanted to tell him that I wanted to see him. Well, that night was my big chance and all I did was just sit there with him watching the stars and talking about what I was going to do and what he was going to do. I looked into his eyes and listened to him talk about what his dream was. How he wanted to get married and settle down. He said how he wanted to be rich and successful. All I could do was to tell him my dream and cuddle next to him.
I went home hurting because I didn’t tell him how I was feeling. I wanted to tell him so bad that I loved him but I was too scared and frightened. I let my feelings go and told myself that someday I would tell him just how I felt. All through college I wanted to tell him but he always had someone with him. After graduation he got a job in New York, I was happy for him but at the same time I was sad to see him go. I was sad also because I didn’t tell him how I felt. But I couldn’t let him know now that he was leaving for his big job. So I just kept it to myself and watched him go on the plane. I cried as I hugged him for what I felt was going to be the last
time. I went home that night and cried my eyes out. I felt hurt that I didn’t tell him what I had inside my heart.
Well, I got a job as a secretary and then worked my way to a computer analyst. I was proud of what I had accomplished. One day I got a letter with an invitation to a marriage. It was from him, I was happy and sad at the same time. Now I know that I could never be with him and that we could only be friends. I went to the wedding the next month. It was a big occasion. The big church wedding and the reception at the hotel. I met the bride and of course him. I fell in love one more time. But I held back so it wouldn’t spoil what should be the happiest day in his life. I tried to have fun that night but it was killing me inside watching him being so happy and me trying to be happy covering up my sadness tears inside of me.
I left New York feeling that I did the right thing. Before I left on the flight, he came running out of nowhere and said his good-byes and how he was very happy to see me. I came home and just tried to forget about what went on in New York. I had to go on with my life. As the years went on, we wrote to each other on what was going on and how he had missed talking to me. On one occasion he never wrote back to me at all. I was getting worried as to why he hadn’t written anything for a long time after I had already written 6 letters to him. Well, just when everything seemed hopeless and sad in my life, I got a note that said: “meet me at the fence where we used to talk about things”. I went and saw him there. I was happy to see him, but he was broken-hearted and sad inside. We hugged until we couldn’t breathe anymore.
Then he told me about the divorce and why he hadn’t written for a long time. He cried until he couldn’t cry anymore. Finally, we went back to the house and talked and laughed about what I had been going and to catch up on old times. But in all of this, I couldn’t tell him how I felt about him. In the days that followed, he had fun and forgot about all his problem and his divorce. I fell in love again with him. When it came time for him to leave back to New York, I went to see him off and cried. I hated to see him leave. He promised to see me every time he could get a vacation. I couldn’t wait for him to come so I could be with him. We would always have fun when we were together.
One day he didn’t show up like he said he would. I figured that he might have been busy. The days turned into months and I just forgot about it. Then I got a call one day from a lawyer in New York. The lawyer said that he had died in a car accident going to the airport. And that it took this long till everything was settled. It broke my heart. I was shocked about what took place. Now I knew why he didn’t come that day. Again, I was broken-hearted. I cried that night, cried tears of sadness and heartache. Asking questions why did this happen to a kind guy like him?
I gathered my things and went to New York for the reading of his will. Of course, things were given to his family and his ex-wife. I finally got to meet her since the last time we met at the wedding. She explained to me how he was and how he always provided. But he was always unhappy. She would always try everything but she couldn’t get him happy, as he was that night at their wedding. When the will was read, the one thing that was given to me was a diary. It was a diary that of his life. I cried as it was given to me. I didn’t know what to think. Why was this given to me? I took it and flew back to California. As I flew on the plane I remembered the good times that we had together. I started reading the diary and what was written.
The diary was started with the day we first met. I read on till I started to cry. The diary told of him saying that he had fallen in love with me that day I was broken-hearted. But he was too afraid to tell me what he had felt. That is why he was so quiet and liked to listen to me. It told of how he wanted to tell me so many times, but was too afraid to say anything. I told of when he went to New York and fell in love with another. How the happiest time he had was seeing me and dancing with me at the wedding. He said he imagined it was our wedding. How he was always unhappy till he had no choice but to divorce his wife. How the best time in his life was to read the letters written to him by me. Finally, the diary ended when it said, “today I will tell her I love her”. It was the day he was killed. The day I was going to finally find out what was really in his heart.
If you love someone, don’t wait till tomorrow to tell him/her. Maybe that next day will never come at all.
SEND MY LOVE TO HEAVEN

She was my best friend and I have known her since we were small. She knew all my secrets, which reveals my feelings for her, that I love her not only because she's pretty and smart but also the way she laughs at everything and the way she sees life and love. I could still remember the first time we met; I was five years old then. It was one windy afternoon having no one to play with except for my best friend, Troy. He and his family just moved out to a neighboring state at transfer because his father got promoted. And so I climbed up our tree house, I saw a moving truck coming down the street. I watched it approaching and noticed a family station wagon following it. It stopped in front of the house and out came a family. I was about to glance away when came out the loveliest girl I've ever seen.
She was four years old that time but then even at an early age she was a beauty. She had long curly hair, which reached almost to her waist. She had fair complexion and eyes which could make a man lose his heart into them. I continued to watch her when suddenly she looked up and saw me watching them in the tree house window. I was about to duck when she smiled and waved her hand. I waved back and then watched in amazement as I saw her running towards the tree house. So I went to the edge of the ladder and said, "Would you like to come up?" she answered, "May I?" So I help her climb up and when she reached the top she then turned to me and said, "By the way, my name's Sam, what's yours?" I answered, "My name is Christopher but then you can call me Chris." She smiled and said, "Well I like your name. Hey your tree house's neat!" then I replied, "Thanks! Troy and I made this. This used to be our hide out. We used to goof around, play ball and go biking together. He was my best friend and I kind of miss him you know." She smiled and said "I'm here now, we could do things you do with Troy and I could be your new best friend too. I never had a boy for a friend before so it could be exciting to have one. I could learn how to play ball and I have my bicycle so we could go biking together. Now how does that sound to you?" I smiled and said, "Well that sounds good enough." Then she held her hand and said, "It's a deal then!"
So that's how it started. So we became best friends and it was kind of strange at first for she was a girl and there are things which I was little bit hesitant to indulge her like catching frogs, swimming in the lake and climbing trees, but then she tried and did everything just to please me. There was even a time when she fell off the bike trying to catch up with me in a race we had and I was the one who bandaged her scraped knee. I could still remember the time when she hit the window of our neighbor when we were playing baseball and it was I who talked to Mr. Chambers and promised to pay for the damage, which meant having to loose a week's allowance. I remembered the time when I fell off the tree when I tried to rescue a little kitten because Sam was near to tears when she saw the helpless kitten trapped in a branch. I even fought with the tough guy when they teased Sam and made her cry and I ended up having a black eye and a bruised cheek. I remember Sam crying as she placed an ice bag over the damaged eye and later gave it a get-well kiss. I did everything to please her and gave everything her little heart desires.
The lake was our favorite hang out. We had our Saturday swim routine. We would pack food and later eat them under the big oak tree. There was a special branch in which the two of us could sit together and tell each other's dreams. She dreams of being a Ballerina and she knows my dream of becoming a doctor. She never laughs at my dreams and pursuits even if they were quite impossible. It made me like her even more.
As years went by, I noticed that my feelings towards her were slowly changing. Somehow, I thought it was just a simple crush case. But when I started thinking about her at night, dreaming of her and having the feeling of wanting to be with her all the time, I thought it was something different, something that made me feel strange, but then it was exhilarating feeling. It made me feel so alive. Whenever our hands touch, I could feel the tingling sensation in my spine. Once when we were at the lake having our Saturday swim routine and as I carried her towards the water edge, I had the feeling of not wanting to let go. I just wanted that moment to continue hoping it would never end. I then realized I was slowly falling in love with my best friend.
Many times I tried to deny the feeling for I was scared to imagine what would happen if ever I'd try to tell her how I feel about her. I was scared because she might think that I'm taking advantage of her and our friendship. I was afraid of losing her so I just kept my feeling hidden.
We reached the age of fifteen and I noticed that Sam grew lovelier each day. How my heart aches wherever I see boys glance her way. I want to punch their noses as I watch them talking to her giving compliments, flowers and chocolates. There were times when I watch her at a distance with mixed feelings of anger and hurt! Because it hurts so much to know that there were so many things I wanted to tell her but then I could not do so. There were so many presents which I long to give her but then I could not for she might see me only as a friend. I was also scared of letting her know how I feel about her as much as losing her.
Then one day, I just learned from a friend that she already had a boyfriend. At first, I tried to convince myself that it was just a rumor. Her boyfriend was Mark, a popular senior, who was the heartthrob of the campus. She, being the cheerleader was close to the basketball team to which Mark was the captain. When I saw them walking together at the parking lot that afternoon, I watched her with my heart slowly breaking into pieces. I saw her wave at me but I just pretended not to see her for I was scared that she might see in my eyes the pain I'm feeling inside because of seeing her with another guy. Those days that followed where the saddest days of my life. How my heart aches when I see her walk by me with him at her side. Every time we meet in hallways and I see him around her, there's a feeling inside me that makes me want to grab her away from him. How it hurts to see the girl I long possess was now owned by somebody else. That special smile I long for her to cast on me was now casted on him. As she passes by me she doesn't know that I whisper the words "God how I love you."
Then one faithful day they broke up. She came too me that evening crying on my shoulder. They had a big fight and it ended up with their break up. Mixed feelings were scaring me inside. I was happy because she was free and maybe I would have the chance of telling her my true feelings for her but then I was feeling so bad because she is crying her heart out just for him. At that time, I was not quite sure of what I wanted to do.
So we found ourselves doing what we did in old days with our Saturday swim routine, spending time in our tree house. We still enjoyed doing childish pranks for we still are both young at heart. So many chances I had for me to confess my feelings for her but still I couldn't bring myself to her for I was scared of losing her once more. I once lost her, now I could not bear of losing her again by telling her, "I love her". So I just kept my feelings even if it was bursting to be expressed from my aching heart.
It was a week from our JS Prom, we were seated at the branch of an oak tree drying ourselves after our afternoon swim when she said, "I was wondering Chris if you would like to be my partner?" It just got out of my wits for it was like a dream I never thought would happen. It took me awhile to answer her, "I thought there are so many boys who would die for you to be their partner?" So she turned away and quietly said, "Well I just thought I would like to spend that night with my best friend." Then she continued in a whisper I could barely hear, "Don't you want to die just like them to be my partner Chris?" I was too stunned to speak for it came close for me to blurt my feelings for her. We… we're silent for a while until I finally whispered, "I would be happy to be your partner Sam. "The she smiled and suddenly kissed my cheek. I could hardly contain the joy I felt that time. I saw her turned red and bowed her head. Suddenly she stood up and run towards the water saying, "Last one to reach the water treats to sundae fudge!”I ran slowed up so that I would lose which meant having to have her with me for another three hours or more.
Our Prom night came. I bought a new tuxedo and poured almost the entire bottle of perfume. I went to fetch Sam. Sam's mother greeted me and I went to sit in the living room waiting for her to come down. I was talking to her father when I heard her say, "How do I look?" I look up and saw her lovelier than ever in a strapless white dress with her hair flowing around her face. I stood up and opened my mouth but found out I could not find my voice. Then I got her hand shakily fastened the corsage around her wrist and whispered, "To the loveliest girl in the whole world." She then asked, "Is that true?" I nodded and she smiled and I smiled back then I turned to open the door for her. When we arrived at the gymnasium we hardly recognized our classmates. Gone were the jeans and T-shirts. They were replaced with tuxedos and gowns. Then I held out her hand bowed and said, "Would you give me the honor of your first dance?" She laughed and curtseyed. Then I led her to the dance floor. It was like a dream coming true, a moment of enchantment. I was there dancing with the only girl I ever loved. She was smiling up to me, as we were slowly moving in a smooth gliding motion. I found myself lost as I stared down to her sparkling eyes. The curls of her long hair were like waves enhancing her beautiful face. There were so many things I wanted to tell her that moment. I wanted to tell that she was the most beautiful girl that night. I wanted to tell her that she would always be the beacon of light in my darkness, but what I wanted to tell her the most was that I love her. I drew up all my courage and bent to whisper it in her ear but suddenly the music stopped and the magic was gone. I came close to telling her, but still haven't done it.
We walked towards the table and found ourselves surrounded by friends. I asked her if she wanted a drink, she nodded and so I went to get one. It took me a long time to get one and when I returned to our table, she was gone. I asked her friend, Katie, where she was but she told me that she doesn't know. So I went to search for her. As I was searching for her, I reached the garden. There I saw two silhouette figures outlined by the moon's silvery light. They were so close to each other that I could never describe the feeling I had when I recognized the white dress that Sam was wearing that night. I just turned and left the gymnasium.
Since that night, I avoided her. Many times she tried talking to me but I never gave her the chance to do so. I was afraid to hear her say that she loves Mark and not me. I would rather have left in ignorance of her true feelings for me than to hear from those dreaded words and feel my hope crush and my heart break. I didn't return her calls. I would not see her if she comes into our house. In the hallways, as she approaches I would go to another direction. It also hurts to do those things but then I thought that was the best way to forget her. Those months were tormenting but still I kept my pride.
The day of our graduation came. I was planning to take up medicine at a neighboring state and was to move out the next day. As the program ended, she approached me and handed me a rose. As she stared at me, there was something in her eyes I couldn't describe. There was sadness in them and when she smiled it wasn't the same smile she had. I wanted to hug her at that moment, tell her that I love her but then she turned and walked away from me.
So I moved out the next day as I planned. Luckily, I was accepted at the university. I concentrated with my studies but still I think of her at night. I was always wondering if she thinks of me too. I tried hard not to think of her but still I could not stop myself from loving her. Each achievement I have was done for her. I thought that if I will be successful one day, I would be able to tell her that I love her and by that time, I'm worthy of having her.
It was a year after our graduation when I decided to return home and see her again. I thought a year is too much for me not to see her and during the past year I felt like a person lost in the desert and only the sight of her could quench the thirst I have inside. As I got off the plane, I went home directly, desperate to get to her house desperate to see her, to hug her. Then I would tell her that I missed her and that I have loved her for a long time. This time I am determined to let her know my true feelings for her and I could not contain anymore the love I have for her. I reached their house; I saw her elder sister and I approached her. I smiled at her but I noticed she didn't smile back. I was confused for she used to be a cheerful lady just like my dear Sam. I then asked, "Hi Jen! I guess you're surprised why I'm here. Well I just want to visit you and I was also hoping to see Sam. I kind of miss her you know. Mmm… by the way have you seen her?" All I saw was sadness in her eyes as she replied quietly "Come follow me."
I was confused with the way she's acting but still I followed her. As we were walking, I was trying to indulge her in a conversation but she just answered my question briefly. Then I realized that she was leading me to the direction of the lake. It was still the same as I left it, with the same oak tree, Sam and I used to climb up. I smiled upon remembering the kiss Sam gave me when I agreed to be her partner. It's been one of the happiest days in my life and I realized that I missed Sam more than I thought. Then Jen stopped walking and pointed to the tree. She then whispered, "There's Sam."
I looked at where she was pointing and saw a newly dug tomb with the name of the girl I ever loved. I could not believe at what I saw and desperately tried convincing myself that this is all just a nightmare and I would soon wake up. I stared at Jenny in disbelief with her eyes searching for explanations and she slowly started saying, "It has been a week since she died. She died of Leukemia, but even though she was sick, she never stopped thinking about you. It was even your name she uttered before she died. She asked us to bury her here for she always regards this place as a place of LOVE. She said that this is where she had spent the happiest days and that was when she was with you. By the way, she also asked me to give you this." She handed me a parcel and with that she left.
I slowly opened the parcel and saw that it contained the dried orchid from the corsage I gave her for our prom. Then at the bottom I saw a letter. It was dated last month. I opened it with shaking hands and started reading........
******************************
I know… by this time you read this letter I'm gone. I just want to tell you that I feel very lucky and thankful to God that I had a friend like you. I would also like you to know that I had left something inside, something I kept from you all these years. I love you Chris, not in a friendly way but as one who would feel like spending the rest of my life with. I have always loved you even from the start. I guess it just bloomed each day that's why the happiest days of my life was… when you were by my side. You just don't know how I dreamed of you at night and wake up in the morning and dream no more for you were with me. When you were away, I can't stop crying because I was afraid to think that you are with another girl. I just can't bear to see you with another girl. I just want you all to myself. I may sound selfish but that's how I feel. Each time, you held me close to you, was like a dream coming true, for to be close to you and feel your heart beating next to mine was like heaven. So many things I did so that you will learn to love me but I NEVER saw a hint. I did everything to please you because I love you so much that I even tried to fool myself that you're in love with me too. So many nights I've cried when I think of myself unloved by you. Well you might think that what I'm saying are lies but, I tell you, my heart speaks the truth for I cannot bear telling a lie to the one I love. I know you might be thinking of Mark; but I just did that to make you jealous, to make you see me as a young woman, capable of loving and not as the little girl you used to play with. Sometimes I imagined that you were jealous and fooled myself that it was a sign that you feel something for me too. When Mark and I broke up and I came crying, I just did that to know… how you would react and with that I'll know that you love me too. But I failed for you didn't give me any clue. When our prom night came, you just don't know how happy I was when you handed me the corsage and saying that I was the loveliest girl in the whole world. While we were dancing, I wanted so desperately to hear you say that you love me too but you NEVER did. When Mark came and pleaded me to give him a second chance, I was scared that you might see us talking. I didn't want you to get the wrong impression so I told him we would talk in the garden. There I explained to him that it's you whom I really love. What happened next was that I found you missing and later learned that you were searching for me, I just concluded that you saw us together. The next day, I tried to explain but then you never gave me a chance to do so. You continuously avoided me and never knew how much pain I've experienced that time. I felt the world crushing on me. In our Graduation day, when I approached you, I wanted to tell you… how much I loved you but I decided that I just couldn't do it. I could not bear to hear that all you feel for me is just brotherly hand of love. For I want you to love me as a woman and not as a girl or playmate. So I just turned away and left. Now that saying I LOVE YOU might be too late, but still I want you to know that I will always love you and my heart has always been and will be yours alone. P.S.: Think of me sometimes... and always remember that loving you was the best thing that ever happened in my life.
************************************
I felt my tears falling as I folded the letter. I wanted to shout out to let her know that I love her, if not as much, but more than she did for me. I love her more than anything in this world. I knelt touching the soil of her grave and rain started to fall. I continued crying softly and whispered, "Oh God, send my love to heaven."
